Please be informed that Cradle office will be closed from throughout CMCO in line with the Conditional Movement Control Order (CMCO) announced by Senior Minister (Security Cluster) Datuk Seri Ismail Sabri Yaakob recently.

Latest News

Free online consultation, info on Covid-19 with MoH, DoctorOnCall

KKM dan DoctorOnCall bekerjasama bantu tangani kekeliruan berhubung COVID-19

Published 19 February, 2020

KUALA LUMPUR: The Health Ministry (MoH) and DoctorOnCall have established a Virtual Health Advisory portal to help address Covid-19’s risk communication needs. 

Health director-general Datuk Dr Noor Hisham Abdullah in a statement today said the initiative was part of DoctorOnCall’s corporate social responsibility (CSR) and a memorandum of understanding (MoU) was inked this morning.

He said the portal would provide free public access to consultations with MoH family medicine specialists or medical officers to address any uncertainties regarding Covid-19.

“Through the close collaboration between the Family Health Development Division, Family Medicine Specialists and DoctorOnCall, the ‘Virtual Health Advisory’ was successfully completed within four days and went live on Feb 17.

“However, this service is for health advisory purposes, not for diagnosing or treating patients.

“Direct counselling with a family medicine specialist or medical officer is provided via chat, audio, and video over the internet using a mobile device or desktop computer equipped with a camera,” Dr Noor Hisham said.

He said the portal, which can be accessed via or, would reduce the need to physically seek advice on respiratory symptoms or Covid-19 at a clinic or hospital.

“It is intended to help disseminate up-to-date and accurate information about Covid-19, reduce congestion in health facilities, and provide preliminary Virtual Health Advisory screening or triage to clients prior to attending health facilities.

“This collaboration is a new starting point in risk communication. The diversity of platforms for the accurate and fast delivery of information to all walks of life is important in today’s social media era,” he said.

In a separate statement, DoctorOnCall said the public could access the portal seven days a week, between 8.30am and 5pm.

“On this portal, the public will be able to search for verified and credible written articles about the disease; take a self-assessment test to understand their risks, and should they wish to clarify their symptoms, speak to MoH doctors via chat, phone or video call.

“This free virtual health advisory platform allows a doctor to understand callers’ concerns, assess the symptoms, and advise on the necessary steps to be taken.

“Should a patient be identified with a high risk of infection, the necessary protocol within the MoH Crisis Preparedness And Response Centre (CPRC) will be activated by the doctor, all this achieved seamlessly.”

Source From New Straits Times


Dear Valued Entrepreneurs and Innovators, Please be informed that all application for CIP IGNITE & CIP ACCELERATE will be closed from 1st November to 14th December 2020. However, application will re-open for submission on the 15th December 2020. Thank You.

Please note that Cradle has never appointed any agent or representative to act on our behalf. If you have been approached by any party, who claims to be the representative or agent appointed by Cradle, who claims to be able to facilitate or guarantee in securing grants/funds from Cradle, whether in return for a fee/favour or otherwise OR if you have doubts about the authenticity and credibility of such party, please contact the Management immediately.